Seasonal Store Lead - Part Time & WOW Customer Service

Five Below; Selden (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Job summary

Five Below is seeking a store leadership candidate to oversee daily operations and deliver exceptional customer service in a fast-paced retail environment. You will supervise store associates, support onboarding, and help maintain stock and merchandising standards.

The role requires at least 1 year of management experience, strong communication skills, and the ability to multi-task. This hourly position starts at $17.50 per hour and offers opportunities for growth.

Qualifications

• High School Diploma or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Ensure crew members Wow the Customer through personal contact.
• Train crew on the BEST customer service experience for fast, friendly check-out.
• Oversee daily activities of store associates and ensure performance.
• Assist with receiving, unpacking, and organizing new stock on the sales floor.
• Act as Manager on Duty when needed and oversee store operations and staff.
• Open or close the store when required, securing cash, locking doors, and setting alarms.
• Support onboarding and ongoing training of associates on store policies and procedures.
• Drive store sales and control expenses by optimizing merchandising and customer service.
• Collaborate with store leadership on merchandising procedures and World Recovery.
• Perform store maintenance including cleaning and stock room upkeep.

Skills

Management experience

Verbal communication

Written communication

Multi-tasking

Staying composed under pressure

High school diploma

College experience preferred

Customer service

Education

High School Diploma or equivalent

College experience preferred

Tools

Cash register

POS system

Job description

Five Below is seeking a store leadership candidate to oversee daily operations and deliver exceptional customer service in a fast-paced retail environment. You will supervise store associates, support onboarding, and help maintain stock and merchandising standards.

The role requires at least 1 year of management experience, strong communication skills, and the ability to multi-task. This hourly position starts at $17.50 per hour and offers opportunities for growth.