Seasonal Store Lead: Fan Experience & Merch Master

Hot Topic, Inc.; Pottstown (Montgomery County); On-site; USD 17,000 - 22,000; Part time

Job summary

Hot Topic, Inc. is seeking a Seasonal Key Holder to support the store leadership team and ensure fans can access the merch they love. You will train new recruits, help meet sales targets, and share your passion for music and pop culture to enhance customer experiences.

You’ll assist with daily operations, lead the sales floor, and work with management to maintain visual standards and achieve KPIs. This role emphasizes teamwork and customer engagement, with a focus on delivering an energetic,

Qualifications

• Retail experience required; passion for music/pop culture preferred.
• Strong customer service and selling skills.
• High School Diploma or GED.

Responsibilities

• Provide an amazing shopping experience and drive KPIs like UPT and ADT.
• Support store leadership and help run the store when the manager is away.
• Assist with planogram changes and merchandising.
• Train and coach new Sales Associates.
• Open and close the store and manage register transactions.

Skills

Customer service

Sales skills

Leadership

Education

High School Diploma or GED

Job description

Hot Topic, Inc. is seeking a Seasonal Key Holder to support the store leadership team and ensure fans can access the merch they love. You will train new recruits, help meet sales targets, and share your passion for music and pop culture to enhance customer experiences.

You’ll assist with daily operations, lead the sales floor, and work with management to maintain visual standards and achieve KPIs. This role emphasizes teamwork and customer engagement, with a focus on delivering an energetic,