Seasonal Store Lead: Customer WOW & Ops

Five Below; Independence (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Five Below in Independence, MO is seeking a Seasonal Support Lead to oversee daily store operations, train crew on exceptional customer service, and manage sales floor activities. The role requires 1 year of management experience, strong communication skills, and the ability to multi-task in a fast-paced environment.

You may act as Manager on Duty and support opening/closing duties. Join Five Below and help drive sales, engage customers, and maintain a safe, welcoming store atmosphere while

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wows customers through personal contact and service.
• Trains crew on the BEST customer service experience.
• Oversees daily activities of store associates and ensures excellent service.
• Assists with receiving, unpacking, and organizing new stock.
• Acts as Manager on Duty and handles store operations, staff, and emergencies.
• Opens or closes the store, secures cash, and sets alarms.
• Supports onboarding and ongoing training of associates.
• Drives store sales and controls expenses through merchandising and service quality.
• Partners with store leadership on merchandising and recovery efforts.
• Performs store maintenance tasks as needed.

Skills

People leadership

Communication

Multitasking

Creative thinking

Working under pressure

Education

High school diploma

College experience preferred

Job description

Five Below in Independence, MO is seeking a Seasonal Support Lead to oversee daily store operations, train crew on exceptional customer service, and manage sales floor activities. The role requires 1 year of management experience, strong communication skills, and the ability to multi-task in a fast-paced environment.

You may act as Manager on Duty and support opening/closing duties. Join Five Below and help drive sales, engage customers, and maintain a safe, welcoming store atmosphere while