Seasonal Store Lead — Customer Experience & Service

Urban-Outfitters-7e13a49d; Savannah (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters in Savannah, GA is seeking a Key Holder to support the store management team in daily operations, driving sales through genuine customer connections and a fun, energetic atmosphere.

You will lead by example, teach product knowledge, ensure omni-channel service via MPOS, POS, and curbside pick up, and help with opening/closing procedures while upholding brand standards.

Qualifications

• Demonstrated passion for the UO brand.
• Proven leadership experience in retail.
• Strong teamwork and collaboration skills.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Lead floor service and drive daily sales goals.
• Mentor and onboard new hires; share product knowledge.
• Deliver seamless omni-channel shopping experiences using MPOS/POS.
• Support shipment processing, restocking, and product placement.
• Maintain store safety, inventory accuracy, and policy compliance.
• Contribute to an inclusive, responsive store culture.

Skills

Passion for UO brand

Leadership experience

Team player

Flexible hours

Willingness to learn

Job description

Urban Outfitters in Savannah, GA is seeking a Key Holder to support the store management team in daily operations, driving sales through genuine customer connections and a fun, energetic atmosphere.

You will lead by example, teach product knowledge, ensure omni-channel service via MPOS, POS, and curbside pick up, and help with opening/closing procedures while upholding brand standards.