Seasonal Store Lead: Elevate Service & Sales

Urban Outfitters; Spring (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters in Spring, TX is seeking a Key Holder to support daily store operations and deliver an engaging customer experience. The role focuses on upholding brand standards, leading a team with energy, and ensuring efficient merchandising and omni-channel processes.

Responsibilities include fostering a service-oriented environment, coordinating with management on goals, and maintaining brand visuals while prioritizing customer needs and safety standards.

Qualifications

• Passion for UO brand.
• Leadership experience.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand representative reflecting Urban Outfitters values and delivers extraordinary service.
• Leads by example to maintain a lively service culture and drives store sales through genuine customer connections.
• Delivers a seamless omni-channel shopping experience using MPOS, POS, and curbside pick-up tools.
• Participates as a floor service leader, communicating daily sales goals and key metrics while managing priorities.
• Takes initiative to coach teammates on product knowledge, brand messaging, and customer interactions.

Skills

Leadership

Team player

Flexible hours

Customer focus

Eagerness to learn

Job description

Urban Outfitters in Spring, TX is seeking a Key Holder to support daily store operations and deliver an engaging customer experience. The role focuses on upholding brand standards, leading a team with energy, and ensuring efficient merchandising and omni-channel processes.

Responsibilities include fostering a service-oriented environment, coordinating with management on goals, and maintaining brand visuals while prioritizing customer needs and safety standards.