Seasonal Store Lead and Training Coach

Five Below Inc; Roanoke (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Five Below in Roanoke, VA is seeking a capable Store Leader to oversee daily operations, train crew, and deliver a WOW customer experience. This hourly role supports opening/closing tasks, stock management, and cash handling with a focus on energetic, friendly service.

The position requires flexibility to work day/evening/weekends and a commitment to Five Below's fast-paced culture. Prior management exposure is preferred.

Qualifications

• High School Graduate or equivalent
• College experience preferred
• Minimum 1 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Ensures all crew members are Wowing the Customer through personal contact with customers.
• Trains the crew on the BEST customer service experience; ensuring that each guest has a fast, friendly check-out experience.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Occasionally manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Partners with the entire store leadership team in merchandising procedures and World Recovery.
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Skills

Excellent verbal and written commmunic

Ability to multi-task

Creative thinking

Ability to maintain composure under压力

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below in Roanoke, VA is seeking a capable Store Leader to oversee daily operations, train crew, and deliver a WOW customer experience. This hourly role supports opening/closing tasks, stock management, and cash handling with a focus on energetic, friendly service.

The position requires flexibility to work day/evening/weekends and a commitment to Five Below's fast-paced culture. Prior management exposure is preferred.