Seasonal Store Associate — Customer Experience

Michaels; Katy (TX); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision coverage

Tuition assistance

Employee discounts

Discount programs

Job summary

Michaels in Katy, TX is seeking friendly store team members to help customers, stock shelves, and handle checkout with accuracy.

You will participate in omnichannel tasks like BOPIS/SFS, assist with framing services, and uphold store recovery and safety standards. This role emphasizes teamwork, customer service, and dedication to our Brand Promises while working in a climate-controlled retail environment.

Qualifications

• Retail experience is preferred.
• Customer service experience is encouraged.
• Ability to work in a fast-paced store environment.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout and accurate cash handling.
• Engage customers in Rewards program and Private Label Credit Cards enrollments.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Stock, unload trucks, and maintain planograms for in-stock merchandising.
• Support store recovery, safety programs, and SOP adherence.

Skills

Customer service

Cash handling

Merchandising

Stocking

Team collaboration

Framing knowledge

Job description

Michaels in Katy, TX is seeking friendly store team members to help customers, stock shelves, and handle checkout with accuracy.

You will participate in omnichannel tasks like BOPIS/SFS, assist with framing services, and uphold store recovery and safety standards. This role emphasizes teamwork, customer service, and dedication to our Brand Promises while working in a climate-controlled retail environment.