Retail Stocker & Customer Experience Pro

Michaels Stores; Katy (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

401(k) with company match

Medical/dental/vision insurance

Job summary

Michaels in Katy, TX is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure fast checkout. You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store.

Retail experience is preferred; you must be at least 16. The role offers employee discounts, a 401(k) with company match, and medical/dental/vision plans, with schedules that may include nights and weekends.

Qualifications

• Experience in retail or customer service preferred.
• Must be at least 16 years old in the United States.
• Ability to stand for long periods and perform essential store duties.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast checkout with cash-handling to standards.
• Engage customers in the Rewards program and enrollments.
• Participate in truck unload, stocking, and planogram maintenance.
• Maintain in-stock, merchandised store and assist with SISO/AD sets.
• Support shrink and safety programs and adhere to SOPs.
• Cross-train in Custom Framing selling and production.

Skills

Customer service

Cash handling

Retail sales

Job description

Michaels in Katy, TX is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure fast checkout. You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store.

Retail experience is preferred; you must be at least 16. The role offers employee discounts, a 401(k) with company match, and medical/dental/vision plans, with schedules that may include nights and weekends.