Seasonal Stock & Customer Service Associate

Michaels Stores; Denton (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Employee discounts

Job summary

Michaels is seeking a Store Associate at our DFW-DENTON, TX location to help customers, stock merchandise, and process transactions. You will engage shoppers in our rewards programs and participate in omni-channel activities like Buy Online Pickup in Store and Ship From Store.

A friendly, reliable team member is essential for a well-merchandised, in-stock store. Expect to assist with truck unloading, shelf replenishment, and adherence to SOPs while maintaining safety and customer-focused service

Qualifications

• Retail or customer service experience preferred.
• Standing for long periods and moving around the store are required.
• Ability to perform cash handling to standards.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards and enrollments.
• Assist with Omni channel processes including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram (POG) processes.
• Support merchandise recovery and store recovery to keep shelves in stock.
• Adhere to SOPs and company policies; promote a positive, respectfulStore environment.
• Cross trained in Custom Framing selling and production.

Skills

Retail experience

Customer service

Framing products

Job description

Michaels is seeking a Store Associate at our DFW-DENTON, TX location to help customers, stock merchandise, and process transactions. You will engage shoppers in our rewards programs and participate in omni-channel activities like Buy Online Pickup in Store and Ship From Store.

A friendly, reliable team member is essential for a well-merchandised, in-stock store. Expect to assist with truck unloading, shelf replenishment, and adherence to SOPs while maintaining safety and customer-focused service