Seasonal Snowsports Sales & Service Specialist

Mohawk

Cornwall (CT)

On-site

USD 25,000 - 29,000

Part time

9 days ago

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Job summary

Mohawk Mountain Ski Area, Inc. is seeking a friendly Snowsports Discovery Center Customer Service Specialist for the winter season. You will handle phone calls, emails, and in-person guest communications, operate the POS, and assist with Sales of lessons and rentals.

The role requires excellent communication, cash handling, and a cheerful, calm demeanor during peak times. Seasonal, full/part-time shifts from November through March, including weekends and holidays.

Qualifications

Must be 18 years of age.
Outgoing, pleasant, genial personality.
Friendly and enthusiastic.
Problem solving skills and critical thinking skills.
Calm demeanor.
Multi-tasking.
Computer literate.
Must be able to count money.

Responsibilities

Greet customers in a friendly manner and provide information to assist purchasing decisions.
Answer phone lines, emails, and other communications to ensure high service quality.
Operate point-of-sale (POS) and balance drawer.
Assist Rentals, Reservations and Customer Services as needed.
Provide fast, accurate information to customers and process transactions.
Maintain knowledge of Mohawk Mountain practices and offerings.
Support a cheerful disposition in high-stress situations.
Handle multiple tasks and stay organized during peak periods.