Seasonal Office & Guest Services Coordinator

MOHAWK MOUNTAIN SKI AREA INC; Cornwall (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Mohawk Mountain Ski Area, Inc. is seeking an organized Office Staff / Receptionist to support day-to-day operations in the Main Office. You will assist guests, answer questions, process orders, and help manage communications.

Responsibilities include handling emails, phones, season passes, employee badges, lost and found, and ensuring the lodge is secured at day’s end. The role offers part/full-time shifts October through March.

Qualifications

• Must be 18 years of age.
• Must be organized and friendly.
• Must be available to work October - March.
• Full-Time/Part-Time Full-Time and/or Part-Time.
• Shift Various Shifts.
• Position Office Staff / Receptionist.
• Number of Openings 1.

Responsibilities

• Provide excellent customer service to Mohawk Mountain guests in a fast-paced office environment.
• Take pictures and issue season passes and employee badges.
• Monitor emails and respond to inquiries.
• Answer customer questions and respond to voicemail.
• Process incoming orders.
• Resolve customer complaints.
• Monitor mountain communications and liaise with Ski Patrol.
• Manage lost and found items.
• Secure lodge at end of day (lock doors, extinguish lights, lower flags).
• Operate multi-line phone, fax, copier, printers and two-way radio.

Skills

Organized

Friendly

Tools

Phone system

Office equipment

Job description

Mohawk Mountain Ski Area, Inc. is seeking an organized Office Staff / Receptionist to support day-to-day operations in the Main Office. You will assist guests, answer questions, process orders, and help manage communications.

Responsibilities include handling emails, phones, season passes, employee badges, lost and found, and ensuring the lodge is secured at day’s end. The role offers part/full-time shifts October through March.