Seasonal Ski & Ride School Reservations Pro

Schweitzer; Randolph (VT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Discounts on resort products

Job summary

Sugarbush Resort in Vermont is hiring Sales and Reservations Agents for the 26/27 winter season. The role combines guest services, reservations entry, and selling lift tickets while ensuring accurate data. It offers part/full-time options and opportunities to work at multiple resort locations.

Front-line contact with guests, strong communication, and computer skills are essential to deliver a seamless guest experience.

Qualifications

• High school education required.
• Clerical/office work or Ski School experience desirable.
• Customer service or front desk experience desirable.
• Strong communication and computer skills.
• Must be comfortable dealing with stressful situations.

Responsibilities

• Answer phones and handle all aspects of guest reservations for Ski & Ride School programs.
• Sell Ski & Ride School products and other resort products including lift tickets.
• Manage receipts and account for sales with accurate daily cash out.
• Provide information, resolve scheduling conflicts, and perform guest service duties.
• Use a multi-line phone, reservations and POS systems; email confirmations the same day.

Education

High school education

Tools

Reservation system

POS system

Job description

Sugarbush Resort in Vermont is hiring Sales and Reservations Agents for the 26/27 winter season. The role combines guest services, reservations entry, and selling lift tickets while ensuring accurate data. It offers part/full-time options and opportunities to work at multiple resort locations.

Front-line contact with guests, strong communication, and computer skills are essential to deliver a seamless guest experience.