Seasonal Ski & Ride Reservations & Sales Pro

Schweitzer; Starksboro (VT); On-site; USD 25,000 - 28,000; Full time

Job summary

Sugarbush Resort in Vermont is seeking Sales and Reservations Agents for the 26/27 Winter Season. Agents are the front line for the Ski & Ride School, handling phone, walk-up, and email inquiries while selling lesson programs, lift tickets, and rentals.

This is a full or part-time role with a pay range of $18-$20/hour depending on experience. You will manage reservations, provide accurate information, and ensure a friendly guest experience across three on-site locations.

Qualifications

• High school education required.
• Clerical/office work or Ski School experience desirable.
• Strong communication and computer skills.
• Customer service or front desk experience desirable.

Responsibilities

• Answer phones and handle all aspects of a guest's reservation for Ski & Ride School programs.
• Sell Ski & Ride School products and other resort products including lift tickets.
• Manage receipts and account for sales with an accurate daily cash out.
• Provide information, solve scheduling conflicts, and perform guest service duties.
• Use a multi-line phone and computerized reservation system and POS system.
• Email follow-up and confirmation letters to guests the same day as booking.

Skills

Communication

Customer service

Computer skills

Education

High school diploma

Job description

Sugarbush Resort in Vermont is seeking Sales and Reservations Agents for the 26/27 Winter Season. Agents are the front line for the Ski & Ride School, handling phone, walk-up, and email inquiries while selling lesson programs, lift tickets, and rentals.

This is a full or part-time role with a pay range of $18-$20/hour depending on experience. You will manage reservations, provide accurate information, and ensure a friendly guest experience across three on-site locations.