Seasonal Ski & Ride School Reservations Pro

Alterra Mountain Company; Waitsfield (VT); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

Sugarbush Resort is seeking Sales and Reservations Agents for the 26/27 Winter Season. Agents serve as the first point of contact for guests via phones, walk-up sales, and email inquiries, handling reservations, product sales, and related guest services.

Role combines guest services, POS, and data entry across three locations. Full or part-time, pay ranges from $18 to $20 per hour depending on experience and location in Vermont.

Qualifications

• Customer service or front desk experience preferred.
• Strong communication and computer skills.
• Ability to handle stressful situations professionally.

Responsabilités

• Answer phones and manage guest reservations for Ski & Ride School programs.
• Sell Ski & Ride School products and other resort products.
• Manage receipts and cash out with daily accuracy.
• Provide information and resolve scheduling conflicts for guests.
• Email follow-up confirmations on the day of booking.

Connaissances

Customer service

Front desk

Clerical work

Communications

Formation

High school diploma

Outils

Reservation system

POS system

Description du poste

Sugarbush Resort is seeking Sales and Reservations Agents for the 26/27 Winter Season. Agents serve as the first point of contact for guests via phones, walk-up sales, and email inquiries, handling reservations, product sales, and related guest services.

Role combines guest services, POS, and data entry across three locations. Full or part-time, pay ranges from $18 to $20 per hour depending on experience and location in Vermont.