Seasonal Shop Lead: Elite Customer Experience & Ops

Five Below; San Tan Valley (AZ); Vor Ort; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

Five Below is seeking a store leadership candidate to oversee daily operations, supervise crew, and ensure a fast, friendly checkout experience. The role emphasizes outstanding customer service, staff training, and effective store leadership.

You will manage opening/closing, assist with receiving and stocking, and partner with the leadership team on merchandising and expense control. The position is hourly with starting pay of $15.65, and requires high school graduation, some college experience,

Qualifikationen

• Strong verbal and written communication skills.
• Ability to multi-task across competing priorities.
• Creative thinking for problem solving and guest experience.
• Ability to maintain composure under pressure in a fast-paced environment.

Aufgaben

• Wows the customer through personal contact and fast, friendly check-out.
• Trains crew on customer service experience and standards.
• Oversees daily activities of store associates to ensure excellent service.
• Assists with receiving, unpacking, and stocking to keep shelves ready.
• Acts as Manager on Duty, taking responsibility for store operations and staff.
• Opens or closes the store, secures cash, and ensures daily readiness.
• Supports onboarding and ongoing training of associates.
• Drives store sales and controls expenses through merchandising and service.
• Partners with store leadership on merchandising and recovery.
• Performs housekeeping including cleaning and stockroom maintenance.

Kenntnisse

Verbal and written communication

Multi-tasking

Creative thinking

Maintaining composure under pressure

Ausbildung

High School Graduate or equivalent

College experience preferred

Jobbeschreibung

Five Below is seeking a store leadership candidate to oversee daily operations, supervise crew, and ensure a fast, friendly checkout experience. The role emphasizes outstanding customer service, staff training, and effective store leadership.

You will manage opening/closing, assist with receiving and stocking, and partner with the leadership team on merchandising and expense control. The position is hourly with starting pay of $15.65, and requires high school graduation, some college experience,