Seasonal Shift Leader: Inspire Sales & Guest Experience

Miniso; Visalia (CA); Híbrido; USD 25 000 - 29 000; Tempo integral

Resumo da oferta

MINISO USA is seeking a Shift Leader in California to assist the Store Manager with daily store operations, training associates, and delivering exceptional customer service. You will help drive KPIs, oversee cash handling, merchandising, and shipments, and actively promote the store’s membership program to foster loyalty.

The role requires 1+ years as a keyholder or supervisor in retail, strong leadership, and the ability to travel between store locations as needed.

Qualificações

• High school diploma or equivalent; associate degree preferred.
• 1+ years as keyholder, supervisor, or shift leader in retail.

Responsabilidades

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Train and develop sales associates to ensure product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and elevate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Conhecimentos

Leadership

Interpersonal skills

Conflict resolution

Multitasking

Retail operations

Formação académica

High school diploma or equivalent

Associate degree preferred

Ferramentas

POS systems

Descrição da oferta de emprego

MINISO USA is seeking a Shift Leader in California to assist the Store Manager with daily store operations, training associates, and delivering exceptional customer service. You will help drive KPIs, oversee cash handling, merchandising, and shipments, and actively promote the store’s membership program to foster loyalty.

The role requires 1+ years as a keyholder or supervisor in retail, strong leadership, and the ability to travel between store locations as needed.