Seasonal Service Associate - Customer Experience & Stocking

The Michael's Companies; Stoneham (MA); Hybrid; USD 21,000 - 23,000; Part time

Job summary

The Michaels Companies in Stoneham, MA is seeking a Part Time: 90 Day Seasonal Service Team Member to help customers shop, unload trucks, stock merchandise, and keep the store well-merchandised. You’ll provide a fast, friendly checkout and help customers find what they’re looking for, while promoting store rewards and card programs.

This role requires standing for long periods, lifting heavy boxes, and working nights, weekends or early mornings. Retail or customer service experience is preferred.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Assist with truck unloading, stocking, and planogram (POG) processes
• Support store recovery, merchandise return/go back, and in-stock operations
• Engage customers on the Rewards program and Private Label Credit Cards and enrollments
• Adhere to SOPs and company policies; follow safety procedures
• Interact respectfully with others and model a positive store image
• Cross trained in Custom Framing selling and production

Job description

The Michaels Companies in Stoneham, MA is seeking a Part Time: 90 Day Seasonal Service Team Member to help customers shop, unload trucks, stock merchandise, and keep the store well-merchandised. You’ll provide a fast, friendly checkout and help customers find what they’re looking for, while promoting store rewards and card programs.

This role requires standing for long periods, lifting heavy boxes, and working nights, weekends or early mornings. Retail or customer service experience is preferred.