Seasonal Sales Pro - Customer Experience & Merchandising

The Brand House Collective; Midlothian (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Kirkland’s Home in Virginia is seeking a Sales Associate to provide an exceptional shopping experience by following our customer service model and supporting operations and merchandising under the guidance of the store management.

You will flex into selling, cashiering, replenishment and floorset setup, while maintaining a welcoming environment, promoting loyalty programs, and helping to drive sales with a positive attitude and teamwork.

Qualifications

• Energetic, people and results oriented.
• Ability to work weekends, holidays and evenings.
• Flexible schedule to meet business needs.
• Able to stand for long periods and lift up to 50 pounds.
• Excellent verbal and written communication skills.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Communication

Teamwork

Flexibility

Sales driven

Tools

POS system

Stockroom tools

Job description

Kirkland’s Home in Virginia is seeking a Sales Associate to provide an exceptional shopping experience by following our customer service model and supporting operations and merchandising under the guidance of the store management.

You will flex into selling, cashiering, replenishment and floorset setup, while maintaining a welcoming environment, promoting loyalty programs, and helping to drive sales with a positive attitude and teamwork.