Seasonal Sales Pro — Customer Experience & Merchandising

Kirkland's, Inc.; Yukon (OK); On-site; USD 26,000 - 36,000; Full time

Job summary

Kirkland’s, Inc. is looking for a Sales Associate to deliver an exceptional shopping experience and support store operations. You will engage customers, explain loyalty programs, and help maintain attractive merchandise presentation on the sales floor.

The role emphasizes strong communication, ability to work a flexible schedule including weekends, and collaboration with the team to meet store goals and customer needs.

Qualifications

• Energetic, people and results oriented.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives, handbook and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Ability to work independently as well as part of a team.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

Kirkland’s, Inc. is looking for a Sales Associate to deliver an exceptional shopping experience and support store operations. You will engage customers, explain loyalty programs, and help maintain attractive merchandise presentation on the sales floor.

The role emphasizes strong communication, ability to work a flexible schedule including weekends, and collaboration with the team to meet store goals and customer needs.