Seasonal Sales & Customer Experience Champion

The Brand House Collective; South Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate to provide an exceptional shopping experience, following our customer service model and partnering with management to support operations and merchandising. This role emphasizes customer commitment, teamwork and a proactive attitude, with responsibilities spanning in-store tasks and collaboration to improve the overall guest journey.

You will flex into multiple roles including selling, cashiering, replenishing, setting floorsets and cleaning, while

Qualifications

• Energetic, people and results oriented with a drive to succeed.
• Able to communicate effectively in writing and speaking.
• Willing to work weekends, holidays and evenings.
• Able to read and interpret directives, handbook and manuals.
• Flexible schedule to meet store needs.
• Independent and team-oriented working style.
• Able to ascend/descend a ladder to stock products.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Energetic

Communication

Team player

Flexibility

Job description

Kirkland’s Home is seeking a Sales Associate to provide an exceptional shopping experience, following our customer service model and partnering with management to support operations and merchandising. This role emphasizes customer commitment, teamwork and a proactive attitude, with responsibilities spanning in-store tasks and collaboration to improve the overall guest journey.

You will flex into multiple roles including selling, cashiering, replenishing, setting floorsets and cleaning, while