Seasonal Sales Pro: Elevate Customer Experience

Kirkland's, Inc.; Mishawaka (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland’s, Inc. is seeking a Sales Associate to deliver an exceptional in-store experience, assist with merchandising, replenishment, and store operations under guidance from the management team.

The role blends selling with cashiering, floor sets, and maintaining a welcoming environment that reflects Kirkland’s Home Values. You will welcome customers, explain promotions, upsell items, operate the POS system, and keep the floor tidy and stocked while standing for long periods and working

Qualifications

• Energetic, people and results oriented.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives, handbook and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Ability to work independently as well as part of a team.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience.
• Actively engages with all customers modeling exceptional selling behaviors.
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times.
• Proactively engages with customers, reads cues and responds appropriately.
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket.
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner.
• Assists in maintaining an efficient and organized salesfloor and stockroom.
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels.
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit.
• May perform other duties as necessary

Skills

Customer service

Sales

Communication

Team collaboration

Flexible schedule

Job description

Kirkland’s, Inc. is seeking a Sales Associate to deliver an exceptional in-store experience, assist with merchandising, replenishment, and store operations under guidance from the management team.

The role blends selling with cashiering, floor sets, and maintaining a welcoming environment that reflects Kirkland’s Home Values. You will welcome customers, explain promotions, upsell items, operate the POS system, and keep the floor tidy and stocked while standing for long periods and working