Seasonal Sales Pro: Customer Experience & Merchandising

Kirkland's, Inc.; Roanoke (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kirkland's, Inc. is seeking a Sales Associate to deliver an exceptional shopping experience following Kirkland’s Home customer service model. You will assist with selling, cashiering, replenishing stock, and maintaining floorsets under direction from store leadership.

Ideal candidates are energetic, with strong communication skills and the ability to work weekends, holidays and evenings. This role requires standing, frequent movement, and teamwork to support store operations and promotions.

Qualifications

• Energetic, people and results oriented; competitive with a drive to succeed.
• Ability to work weekends, holidays and evenings.
• Clear written and verbal communication skills.
• Flexibility to work independently or as part of a team.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Energetic

People oriented

Results driven

Strong communication

Job description

Kirkland's, Inc. is seeking a Sales Associate to deliver an exceptional shopping experience following Kirkland’s Home customer service model. You will assist with selling, cashiering, replenishing stock, and maintaining floorsets under direction from store leadership.

Ideal candidates are energetic, with strong communication skills and the ability to work weekends, holidays and evenings. This role requires standing, frequent movement, and teamwork to support store operations and promotions.