Seasonal Sales & Customer Experience Pro

Crate and Barrel; Burlington (MA); Hybride; USD 32 000 - 46 000; Plein temps

Résumé du poste

Crate and Barrel in Burlington, MA is seeking a Sales Associate to drive sales through customer engagement, product knowledge, and suggestive selling. You will greet customers, answer questions, process payments, and involve management as needed to ensure excellent service.

The role emphasizes adhering to promotions, loyalty programs, and brand standards while maintaining stock and safety on the sales floor.

Qualifications

• Customer service and retail experience preferred.
• Ability to work in a flexible environment and adapt to evolving business needs.
• Familiarity with store processes and customer interactions.

Responsabilités

• Drive sales through engagement of customers, suggestive selling, and product knowledge.
• Greet customers, respond to questions, process payments, and involve management as needed.
• Promote promotions, offers, loyalty programs, and initiatives to customers.
• Uphold service, merchandising, and teamwork standards.
• Support store leadership in profitability and operations.
• Represent the brand through customer engagement and demonstrations.
• Ensure floor stock and displays are stocked and accessible for purchase.
• Maintain store safety standards and training.
• Follow loss prevention and security guidelines per policies.
• Process curbside pickup, ship-from-store, BOPIS as needed.
• Prepare stockroom for inventory and perform stock duties.
• Perform stock checks and keep stockroom organized.
• Maintain visual merchandising standards on the sales floor.

Connaissances

Customer service

Retail experience

Interpersonal skills

Adaptability

Outils

POS system

AS400

Email system

LMS

Description du poste

Crate and Barrel in Burlington, MA is seeking a Sales Associate to drive sales through customer engagement, product knowledge, and suggestive selling. You will greet customers, answer questions, process payments, and involve management as needed to ensure excellent service.

The role emphasizes adhering to promotions, loyalty programs, and brand standards while maintaining stock and safety on the sales floor.