Seasonal Route Performance Specialist

Aptive Pest Control; Provo, Northern (UT, KY); Hybrid; USD 21,000 - 29,000; Full time

Job summary

Aptive Environmental is seeking a hard-working Seasonal Route Performance Specialist to organize and optimize pest-control routes from a remote location. The role runs for up to six months with a base pay of $18 per hour plus a monthly performance bonus.

The position requires strong routing, computer, and organizational skills, plus the ability to manage thousands of customer routes and communicate effectively with clients.

Qualifications

• Education: Associate degree or equivalent experience preferred.

Responsibilities

• Organize, create, and maintain routes for Pest Control Branch offices.
• Monitor production to ensure daily/weekly/monthly/quarterly goals.
• Collaborate with Route Performance Specialists to meet production goals.
• Communicate with customers with scheduling concerns to fit them onto a route.
• Reschedule customers not serviced on their originally scheduled day.

Skills

Route optimization

Customer service

Written and verbal comms

Stable internet

Low jitter

Education

Associate degree or equivalent experience

Job description

Location Zip Code:

84604

Job Family:

Routing & Production, Strategic Initiatives

We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Seasonal Route Performance Specialist position located remotely. The individual we are looking for is also someone who enjoys working in a team environment and excels working at an individual level. This position is not expected to continue beyond 6 months.

Compensation is $18/hr + monthly performance bonus.

Responsibilities include:

• Organize, create, and maintain routes for several Pest Control Branch offices
• Monitoring the production of assigned branches to ensure they stay on track to complete all of their production for each day, week, month, and quarter
• Work with a team of Route Performance Specialists to ensure the company completes all of its production goals for each day, week, month, and quarter
• Communicate with customers with special scheduling concerns to understand how we can best fit them onto a route
• Reschedule customers who were not serviced on their originally scheduled day

Qualifications:

• Education: Associate degree or equivalent experience preferred

Requirements:

• Excellent route creation and optimization skills
• Exceptional computer skills
• Superior organization and prioritization skills
• Able to exercise good judgment in a variety of situations
• Utilize various customer portals to route thousands of customers daily
• Strong customer service and issue-resolution skills
• Excellent written & verbal communication skills
• A quiet and distraction-free working space
• Stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps
• Jitter below 20 milliseconds
• Dedicate full attention to job duties during working hours

Aptive Environmental:

Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.

In 2021, Aptive was included in Inc. Magazine’s “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.