Seasonal Retail Specialist — Service, Merchandising

Michaels; Knightdale (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Health insurance

Job summary

Michaels in Knightdale, NC is seeking a Store Associate to help customers find products, provide solutions, and deliver a fast, friendly checkout experience. You will participate in unloading trucks, stocking shelves, and keeping the store well-merchandised and in stock.

The role involves promoting the Rewards program, assisting with Omni channel processes, and adhering to SOPs while delivering a positive customer experience in a climate-controlled retail environment.

Qualifications

• Retail and/or customer service experience preferred.
• Able to stand for long periods and move around the store.
• Comfort with standing, lifting, and occasional heavy boxes.

Responsibilities

• Help customers locate products and provide solutions
• Provide fast and friendly checkout with cash handling to standards
• Promote and enroll customers in Rewards program and Private Label Credit Cards
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unloading, stocking and planogram maintenance
• Maintain store recovery, in-stock levels and SOP compliance

Skills

Retail experience

Customer service

Job description

Michaels in Knightdale, NC is seeking a Store Associate to help customers find products, provide solutions, and deliver a fast, friendly checkout experience. You will participate in unloading trucks, stocking shelves, and keeping the store well-merchandised and in stock.

The role involves promoting the Rewards program, assisting with Omni channel processes, and adhering to SOPs while delivering a positive customer experience in a climate-controlled retail environment.