Seasonal Retail Service Specialist

Michaels; Boone (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical coverage

dental coverage

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

employee discounts

Job summary

Michaels is hiring in Boone, NC for a store role focused on delivering friendly customer service and efficient checkout experiences. Team members assist customers, process transactions, and enroll shoppers in the Rewards program, while supporting omni-channel orders and stock replenishment.

The position requires physical stamina to stand, bend, lift, and move throughout the store. Benefits and discounts accompany a dynamic retail environment, with opportunities across store operations.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and enrollments.
• Assist with Omni-channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain in-stock store and merchandise recovery; support safety and SOP adherence.

Skills

Customer service

Cash handling

Sales

Communication

Job description

Michaels is hiring in Boone, NC for a store role focused on delivering friendly customer service and efficient checkout experiences. Team members assist customers, process transactions, and enroll shoppers in the Rewards program, while supporting omni-channel orders and stock replenishment.

The position requires physical stamina to stand, bend, lift, and move throughout the store. Benefits and discounts accompany a dynamic retail environment, with opportunities across store operations.