Seasonal Retail Specialist: Service & Framing

Michaels Stores; Kentucky; On-site; USD 24,000 - 28,000; Full time

Job summary

Michaels Stores in Fairfield, CA is hiring for a Store Associate to deliver friendly customer service, help shoppers locate products, and ring up purchases. You will handle the truck unload, stock aisles, and participate in planogram execution to keep the store tidy and in-stock.

Candidates should have retail or customer service experience; cross-training in Custom Framing is available. The position may involve evening and weekend shifts and a base pay range of $17.25 to $20.30 per hour, with

Qualifications

• Retail and/or customer service experience preferred.
• Cross trained in Custom Framing selling and production.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies.

Skills

Retail experience

Customer service

Cash handling

Framing

Tools

POS systems

Job description

Michaels Stores in Fairfield, CA is hiring for a Store Associate to deliver friendly customer service, help shoppers locate products, and ring up purchases. You will handle the truck unload, stock aisles, and participate in planogram execution to keep the store tidy and in-stock.

Candidates should have retail or customer service experience; cross-training in Custom Framing is available. The position may involve evening and weekend shifts and a base pay range of $17.25 to $20.30 per hour, with