Seasonal Retail Specialist — Customer Service + Discount

Michaels Stores; Kentucky; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Brownsburg, IN is looking for team members to deliver friendly customer service, assist shoppers, and ensure a fast checkout. You will engage customers with rewards programs and ensure merchandise is stocked and presented well.

This role emphasizes compliance with SOPs and safety while supporting omni-channel processes. Applicants should have retail or customer service experience, be at least 16 years old, and be prepared for varied shifts including nights and weekends as

Qualifications

• Retail or customer service experience preferred.
• Must be at least sixteen (16) years old to work in the U.S.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience and process payments
• Assist with omni-channel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Maintain store recovery standards and restock merchandise
• Support safety and shrink programs and adhere to SOPs

Skills

Customer service

Cash handling

Store operations

Sales

Job description

Michaels Stores in Brownsburg, IN is looking for team members to deliver friendly customer service, assist shoppers, and ensure a fast checkout. You will engage customers with rewards programs and ensure merchandise is stocked and presented well.

This role emphasizes compliance with SOPs and safety while supporting omni-channel processes. Applicants should have retail or customer service experience, be at least 16 years old, and be prepared for varied shifts including nights and weekends as