Seasonal Retail Sales Associate - Customer Focused Expert

New Balance Athletics, Inc.; Philadelphia (Philadelphia County); Sur place; USD 18 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Tuition Reimbursement

Lifestyle reimbursement

Vacation 4 weeks

12 holidays

Parental leave

Associate discount

Résumé du poste

New Balance Athletics, Inc. is seeking Retail Sale Associates in Philadelphia to deliver exceptional customer service and product knowledge in-store. You will greet customers, understand their needs, and guide them through the checkout process with accurate pricing and promotions.

You will help fit customers with the right NB products, keep the floor tidy and well stocked, and uphold safety and loss-prevention standards. Prior retail experience is a plus, but not required.

Qualifications

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Responsabilités

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: greet and make customer contact, understand the customer's needs, educate the customer on product features and benefits, solve customer problems, and close the sale
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best - neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Connaissances

Customer service

Verbal communication

Teamwork

Cash handling

Math accuracy

Outils

Cash register

Description du poste

New Balance Athletics, Inc. is seeking Retail Sale Associates in Philadelphia to deliver exceptional customer service and product knowledge in-store. You will greet customers, understand their needs, and guide them through the checkout process with accurate pricing and promotions.

You will help fit customers with the right NB products, keep the floor tidy and well stocked, and uphold safety and loss-prevention standards. Prior retail experience is a plus, but not required.