Seasonal Retail Pro: Customer Service & Framing

Michaels; McAllen (TX); In loco; USD 17.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Commuter benefits

Telemedicine services

Adoption assistance

Descrizione del lavoro

Michaels in McAllen, TX is seeking a store team member to help customers find products, provide friendly service, and ensure fast, accurate checkouts. You will participate in truck unloading, stocking, and maintaining in-store presentation while supporting omnichannel services like BOPIS and SFS.

This role emphasizes strong customer service, adherence to SOPs, and teamwork, with opportunities to cross-train in Custom Framing and grow within a climate-controlled retail environment.

Competenze

• Retail and/or customer service experience preferred.

Mansioni

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Conoscenze

Retail and/or customer service

Descrizione del lavoro

Michaels in McAllen, TX is seeking a store team member to help customers find products, provide friendly service, and ensure fast, accurate checkouts. You will participate in truck unloading, stocking, and maintaining in-store presentation while supporting omnichannel services like BOPIS and SFS.

This role emphasizes strong customer service, adherence to SOPs, and teamwork, with opportunities to cross-train in Custom Framing and grow within a climate-controlled retail environment.