Seasonal Retail & Guest Experience Associate

Explor Crater Lake, LLC

Oregon

On-site

USD 19,286,000 - 24,797,000

Full time

3 days ago
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Benefits offered by this job

Competitive pay
Employee housing
Benefits

Job summary

Explor Crater Lake, LLC is hiring for a Customer Service Associate to assist guests with a friendly, efficient experience and uphold company standards. You will greet visitors, answer questions, and guide customers to products while using the POS system to process payments.

The role requires strong communication and teamwork in a hospitality-forward retail setting. Responsibilities include maintaining displays, restocking, opening/closing procedures, and adhering to ISO quality and environmental

Qualifications

  • High school diploma or equivalent.
  • Retail sales experience preferred.
  • Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

  • Greet customers within seconds and provide friendly service.
  • Develop product knowledge to assist purchasing decisions.
  • Direct customers to items of interest and answer inquiries.
  • Assist with park-related inquiries using approved information.
  • Process payments using POS system and handle cash/credit cards.
  • Restock displays and maintain labeling per company standards.
  • Participate in opening and closing procedures; adhere to store policies.
  • Contribute to a positive team environment and support ISO quality and environmental policies.

Skills

Customer service
POS system experience
Cash handling
Product knowledge
Communication skills
Teamwork

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Explor Crater Lake, LLC is hiring for a Customer Service Associate to assist guests with a friendly, efficient experience and uphold company standards. You will greet visitors, answer questions, and guide customers to products while using the POS system to process payments.

The role requires strong communication and teamwork in a hospitality-forward retail setting. Responsibilities include maintaining displays, restocking, opening/closing procedures, and adhering to ISO quality and environmental

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