Seasonal Retail Experience Associate

Michaels; Uniontown (AL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Partner discounts

Job summary

Michaels is seeking a store team member in Uniontown, PA to deliver friendly customer service and help shoppers find products. You’ll assist with checkout, merchandise recovery, stocking, and store maintenance to keep the store in stock and well merchandised.

The role involves assisting customers, processing sales, and engaging in rewards enrollment while supporting BOPIS and SFS processes and maintaining safety standards.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company programs to ensure compliance with laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Job description

Michaels is seeking a store team member in Uniontown, PA to deliver friendly customer service and help shoppers find products. You’ll assist with checkout, merchandise recovery, stocking, and store maintenance to keep the store in stock and well merchandised.

The role involves assisting customers, processing sales, and engaging in rewards enrollment while supporting BOPIS and SFS processes and maintaining safety standards.