Seasonal Retail Customer Service Pro

Michaels Stores; Raleigh (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Michaels Stores in Raleigh, NC is seeking a friendly team member to assist customers, manage checkout, and keep the sales floor well stocked and organized. You will help shoppers locate products, enroll them in rewards, and support omnichannel services.

The role involves unloading merchandise, stocking shelves, and executing planograms, with an emphasis on safety and accurate cash handling at the register. Experience in retail or customer service is preferred.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Willingness to assist with omnichannel processes (BOPIS, SFS).

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout and accurate cash handling.
• Stock, unload trucks, and maintain planograms (POGs).
• Participate in store recovery and merchandise returns.
• Support shrink and safety programs.

Skills

Customer service

Cash handling

Stocking & Merchandising

Omnichannel support

Job description

Michaels Stores in Raleigh, NC is seeking a friendly team member to assist customers, manage checkout, and keep the sales floor well stocked and organized. You will help shoppers locate products, enroll them in rewards, and support omnichannel services.

The role involves unloading merchandise, stocking shelves, and executing planograms, with an emphasis on safety and accurate cash handling at the register. Experience in retail or customer service is preferred.