Seasonal Customer Experience Associate

Michaels; Huntington Beach (CA); Hybrid; USD 23,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical, dental, and vision

Paid time off

Tuition assistance

Flexible spending accounts

Commuter benefits

Life and disability insurance

Paid holidays

Job summary

The Michaels Companies in Huntington Beach, CA is seeking team members to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will unload trucks, stock merchandise, and maintain planograms to keep the store well merchandised and in stock.

The role involves participating in omnichannel tasks and promoting rewards programs. Applicants should have retail or customer service experience; you must be able to stand for long periods, lift heavy boxes, and work

Qualifications

• Retail or customer service experience preferred
• Ability to communicate with customers clearly

Responsibilities

• Deliver friendly customer service and help customers find products
• Complete truck unloading and keep store stocked and in stock
• Assist with omnichannel processes including BOPIS and SFS
• Maintain store recovery standards and execute planograms
• Advise customers on rewards programs and enrollments

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Huntington Beach, CA is seeking team members to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will unload trucks, stock merchandise, and maintain planograms to keep the store well merchandised and in stock.

The role involves participating in omnichannel tasks and promoting rewards programs. Applicants should have retail or customer service experience; you must be able to stand for long periods, lift heavy boxes, and work