Seasonal Retail Customer Experience Specialist

Michaels; Germantown (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

Michaels in Germantown, MD is hiring a Retail Team Member to deliver friendly customer service and help shoppers find what they need. You will assist with checkout, stock, and store maintenance to keep the store in-stock and well-merchandised.

Responsibilities include helping customers, processing transactions, promoting the Rewards program, supporting omnichannel services like BOPIS and SFS, and participating in truck unloading and replenishment.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move through the store.
• Willingness to work nights, weekends and early mornings.

Responsibilities

• Assist customers in locating products and providing solutions.
• Handle cash and provide fast, friendly checkout.
• Educate customers about rewards program and enrollments.
• Support truck unloading, stocking, and planogram execution.
• Maintain stock and store recovery to ensure in-stock conditions.

Skills

Customer service

Cash handling

Stocking

Cross training

Job description

Michaels in Germantown, MD is hiring a Retail Team Member to deliver friendly customer service and help shoppers find what they need. You will assist with checkout, stock, and store maintenance to keep the store in-stock and well-merchandised.

Responsibilities include helping customers, processing transactions, promoting the Rewards program, supporting omnichannel services like BOPIS and SFS, and participating in truck unloading and replenishment.