Seasonal Retail Customer Experience Associate

michaels; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible spending accounts

Job summary

The Michaels Companies Inc. is seeking a store associate to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience in Raleigh, NC.

You will assist with truck unloading, stocking, and planograms, while supporting store recovery and inventory accuracy to keep the store well-merchandised. Retail or customer service experience is preferred, with an emphasis on friendly interactions, adherence to SOPs, and teamwork to meet the store’s brand promises.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Comfort with cash handling and checkout procedures.

Responsibilities

• Assist customers in locating products and answering questions.
• Provide fast, friendly checkout experience and handle cash.
• Promote Rewards program and Private Label Credit Card enrollments.
• Participate in truck unloading, stocking and planogram setup.
• Support store recovery, returns processing, and inventory accuracy.

Skills

Customer service

Cash handling

Stocking merchandise

SOP compliance

Team player

Job description

The Michaels Companies Inc. is seeking a store associate to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience in Raleigh, NC.

You will assist with truck unloading, stocking, and planograms, while supporting store recovery and inventory accuracy to keep the store well-merchandised. Retail or customer service experience is preferred, with an emphasis on friendly interactions, adherence to SOPs, and teamwork to meet the store’s brand promises.