Seasonal Retail Customer Experience Associate

Kohl's; Birmingham (AL); On-site; USD 15,000 - 21,000; Full time

Job summary

Kohl's in Birmingham, AL is seeking an associate to deliver friendly customer service at the point of sale and through customer service processes. You will operate a cash register, scan items, bag merchandise, and handle payments while upholding Kohl's standards and delivering a smooth checkout experience.

The role emphasizes teamwork, integrity, and a compelling customer experience, with flexible hours including days, nights, weekends and holidays.

Qualifications

• Excellent customer service and multitasking abilities.
• Strong verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Greet customers, assist with products, operate cash register, and process payments.
• Maintain POS standards with courteous, fast, and accurate service.
• Aim to meet or exceed individual goals (credit, loyalty).
• Support inventory accuracy and merchandise disposition.
• Assist training of new service team members.
• Participate in daily service processes such as register balancing and replenishment.

Skills

Customer service

Communication skills

Age 16+

Flexible schedule

Job description

Kohl's in Birmingham, AL is seeking an associate to deliver friendly customer service at the point of sale and through customer service processes. You will operate a cash register, scan items, bag merchandise, and handle payments while upholding Kohl's standards and delivering a smooth checkout experience.

The role emphasizes teamwork, integrity, and a compelling customer experience, with flexible hours including days, nights, weekends and holidays.