Seasonal Retail Sales & Guest Experience Associate

Kohl's; Rockwall (TX); On-site; USD 15,000 - 19,000; Full time

Job summary

Kohl's is seeking a Customer Service Associate to provide friendly, efficient service at the point of sale. You will greet customers, operate the cash register, scan items, bag merchandise, and process payments in line with Kohl’s brand standards.

You will also support daily service processes, assist with inventory tasks, and help train new team members to maintain a positive, customer-focused store environment.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

Multi-tasking

Cash handling

Job description

Kohl's is seeking a Customer Service Associate to provide friendly, efficient service at the point of sale. You will greet customers, operate the cash register, scan items, bag merchandise, and process payments in line with Kohl’s brand standards.

You will also support daily service processes, assist with inventory tasks, and help train new team members to maintain a positive, customer-focused store environment.