Seasonal Retail Sales & Customer Experience Associate

Kohl's; Riverbank (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Work-life balance (PTO)

Medical, Dental, Vision benefits

401k and discount programs

Job summary

Kohl's is seeking team-oriented associates to deliver excellent customer service at the point of sale and across service processes in a fast-paced retail environment.

You will greet customers, handle transactions, assist with product questions, and contribute to inventory accuracy while maintaining Kohl’s brand standards. This role emphasizes teamwork, reliability, and flexibility in scheduling.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Multi-tasking

Communication

Flexible hours

Job description

Kohl's is seeking team-oriented associates to deliver excellent customer service at the point of sale and across service processes in a fast-paced retail environment.

You will greet customers, handle transactions, assist with product questions, and contribute to inventory accuracy while maintaining Kohl’s brand standards. This role emphasizes teamwork, reliability, and flexibility in scheduling.