Seasonal Retail Sales & Service Associate – Flexible Hours

Kohl's; Decatur (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kohl's in Decatur, AL is hiring for an Associate role focused on delivering friendly customer service at the point of sale and within customer service processes. You will operate a cash register, assist customers with products, and support store operations to ensure a smooth checkout experience.

No retail experience is required; you must be 16 or older and have flexible availability including days, nights, weekends and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Multi-tasking

Communication skills

Flexible availability

Job description

Kohl's in Decatur, AL is hiring for an Associate role focused on delivering friendly customer service at the point of sale and within customer service processes. You will operate a cash register, assist customers with products, and support store operations to ensure a smooth checkout experience.

No retail experience is required; you must be 16 or older and have flexible availability including days, nights, weekends and holidays.