Seasonal Retail Concierge & Checkout Specialist

Michaels; North Canton (OH); On-site; USD 16,000 - 19,000; Full time

Job summary

Michaels is seeking a store team member in North Canton, OH to deliver friendly customer service, assist shoppers, and ensure fast checkout at the register. You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store while promoting the Rewards program and Private Label Credit Cards.

Responsibilities include guiding customers, handling sales transactions to standard, and supporting operations such as BOPIS/SFS and planograms.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Card enrollments.
• Educate customers on VOC survey.
• Assist with Omni channel processes: BOPIS and SFS.
• Participate in truck unload, stocking, and planogram processes.
• Maintain store recovery and in-stock conditions; manage returns/go backs.
• Support shrink and safety programs; follow SOPs and company policies.

Skills

Customer service

Cash handling

Sales & upsell

Job description

Michaels is seeking a store team member in North Canton, OH to deliver friendly customer service, assist shoppers, and ensure fast checkout at the register. You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store while promoting the Rewards program and Private Label Credit Cards.

Responsibilities include guiding customers, handling sales transactions to standard, and supporting operations such as BOPIS/SFS and planograms.