Seasonal Retail Concierge & Checkout Pro

Michaels; Morrisville (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

The Michaels Companies Inc. is seeking a store associate in Morrisville, NC. You will help customers shop, locate products, and ensure a fast, friendly checkout experience while supporting store operations and merchandising.

Preferred candidates have retail or customer service experience and can assist with framing-related duties. The role offers benefits and opportunities to engage in omni-channel processes like BOPIS and SFS.

Qualifications

• Retail or customer service experience preferred.
• Cross trained in Custom Framing selling and production.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Responsible for merchandise recovery and maintenance; manage returns/go-backs and store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; promote positive image to customers and team members.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Retail experience

Job description

The Michaels Companies Inc. is seeking a store associate in Morrisville, NC. You will help customers shop, locate products, and ensure a fast, friendly checkout experience while supporting store operations and merchandising.

Preferred candidates have retail or customer service experience and can assist with framing-related duties. The role offers benefits and opportunities to engage in omni-channel processes like BOPIS and SFS.