Seasonal Retail Associate — Fast Checkout & Customer Help

Michaels; Wake Forest (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Flexible spending accounts

Commuter benefits

Telemedicine services

Job summary

The Michaels Companies Inc. operates in Wake Forest, NC, offering a retail associate role focused on customer service and store operations. You will help customers locate products, participate in checkout, and support BOPIS/SFS processes to ensure a seamless shopping experience.

We prize friendly, reliable team members who can handle merchandise, assist with planograms, and uphold store standards. Benefits and progressive opportunities are part of our team environment.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards, private label credit cards, and enrollments
• Assist with omni-channel processes including BOPIS and Ship From Store
• Participate in truck unload, stocking, and planograms (POGs)
• Maintain store recovery, in-stock levels, and merchandise quality
• Support shrink and safety programs
• Adhere to SOPs and company policies

Skills

Customer service

Cash handling

Sales & upsell

Product knowledge

Education

High school diploma or GED

Job description

The Michaels Companies Inc. operates in Wake Forest, NC, offering a retail associate role focused on customer service and store operations. You will help customers locate products, participate in checkout, and support BOPIS/SFS processes to ensure a seamless shopping experience.

We prize friendly, reliable team members who can handle merchandise, assist with planograms, and uphold store standards. Benefits and progressive opportunities are part of our team environment.