Seasonal Retail Associate - WOW Customer Service

Duluth Trading Company; Ramsey (NJ); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Job summary

Duluth Trading Company in Ramsey, NJ is seeking a Seasonal Retail Store Associate to deliver WOW! service by greeting customers, sharing product knowledge, and assisting at fitting rooms and the register.

You will help with receiving, stocking, and merchandising while maintaining store cleanliness and promoting promotions. Ideal candidates are customer-focused with strong communication, teamwork, integrity, and reliability.

Qualifications

• High school diploma or equivalent.
• Retail experience preferred but not necessary.
• Customer-centric mindset and ownership in the store.
• Integrity, trust and strong communication skills.
• Team player who can collaborate and listen effectively.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop familiarity with the Duluth brand to provide friendly, solution-oriented service.
• Layer personalized service from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Understand importance of email capture as part of sales and service.
• Respond proactively to customer concerns with positive resolutions.
• Answer telephone with courteous greetings and assist with orders.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising, presentation and cleanliness to keep the floor customer-ready.
• Process register transactions accurately and efficiently.
• Adhere to company policies and perform other duties as directed.

Skills

Customer centric

Ownership

Integrity

Excellent communicator

Active listener

Team player

Willingness to learn

Education

High school diploma or equivalent

Tools

Point of Sale (POS)

Job description

Duluth Trading Company in Ramsey, NJ is seeking a Seasonal Retail Store Associate to deliver WOW! service by greeting customers, sharing product knowledge, and assisting at fitting rooms and the register.

You will help with receiving, stocking, and merchandising while maintaining store cleanliness and promoting promotions. Ideal candidates are customer-focused with strong communication, teamwork, integrity, and reliability.