Seasonal Retail Associate — WOW Customer Service

Duluth Trading Company; Florence (KY); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Daily pay

Employee discount 40%

401(k) Plan

Flexible scheduling

Job summary

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! customer service and assist with day-to-day store operations. You’ll learn the Duluth brand, engage customers across all touchpoints, and contribute to a friendly, well-presented sales floor.

The role emphasizes teamwork, integrity, and a commitment to helping customers. Eligible to work in the United States without sponsorship; the position includes a competitive hourly rate and benefits as listed by the store.

Qualifications

• High school diploma or equivalent required.
• Retail experience is preferred but not required.
• Customer-centric mindset and ownership in the store.
• Strong communication and listening skills; team-oriented.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop familiarity with Duluth brand and product knowledge to provide solution-oriented service.
• Layer personalized service across greeting, fitting room, and register interactions.
• Communicate sales and promotions effectively.
• Assist in capturing emails and processing customer orders.
• Respond to customer concerns with positive resolutions.

Skills

Customer centric

Communication

Team player

High integrity

Ownership

US work authorization

Education

High school diploma or equivalent

Job description

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! customer service and assist with day-to-day store operations. You’ll learn the Duluth brand, engage customers across all touchpoints, and contribute to a friendly, well-presented sales floor.

The role emphasizes teamwork, integrity, and a commitment to helping customers. Eligible to work in the United States without sponsorship; the position includes a competitive hourly rate and benefits as listed by the store.