Seasonal Retail Pro – WOW Customer Service & Merchandising

Duluth Trading Company; Canton (OH); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Daily pay

40% Employee Discount

401(k) Plan

Flexible Scheduling

Job summary

Duluth Trading Company in Canton, OH is seeking a Seasonal Retail Store Associate to deliver WOW service by greeting customers, identifying needs, and providing friendly, solution-oriented assistance. This role emphasizes customer-centric care and teamwork in a fast-paced retail setting.

You’ll build product knowledge, execute promotions, maintain store cleanliness and merchandising standards, and process transactions accurately while supporting stock replenishment and daily store operations

Qualifications

• High school diploma or equivalent required.
• Retail experience is preferred but not required.
• Customer-centric approach with strong integrity.
• Strong communication and teamwork skills.

Responsibilities

• Develop brand knowledge to provide solution-oriented, friendly service.
• Layer personalized service into each interaction from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Understand the importance of email capture as part of sales and service and executes to standard.
• Respond proactively and provide positive resolutions to customer concerns.
• Answer telephone courteously and assist with store greetings, directions, and orders.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising, presentation and display standards; keep sales floor customer-ready.
• Ensure cleanliness standards for sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Process register transactions accurately and efficiently.
• Adhere to all company policies and practices.
• Perform other duties as directed by management.

Skills

Customer Centric

Excellent communicator

Team player

Integrity and trust

Education

High school diploma or equivalent

Job description

Duluth Trading Company in Canton, OH is seeking a Seasonal Retail Store Associate to deliver WOW service by greeting customers, identifying needs, and providing friendly, solution-oriented assistance. This role emphasizes customer-centric care and teamwork in a fast-paced retail setting.

You’ll build product knowledge, execute promotions, maintain store cleanliness and merchandising standards, and process transactions accurately while supporting stock replenishment and daily store operations