Seasonal Retail Associate - Deliver WOW Service

careers-duluthtrading; Saint Charles (MO); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Flexible Scheduling

Job summary

Duluth Trading Company seeks a Seasonal Retail Store Associate to deliver WOW! customer service and help keep the store running smoothly. You’ll develop brand knowledge, greet customers, assist with fitting rooms and register transactions, and help maintain presentation standards.

This role emphasizes teamwork, integrity, and proactive problem solving. You must be able to stand for long periods, lift up to 40 pounds, and work a flexible schedule in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer Centric.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Performs other duties as directed.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understand the customer is the center of what we do.
• Understand how to layer personalized service into each area of interaction from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Understand the importance of email capture as part of sales and service and executes to standard.
• Respond proactively and be empowered to provide positive resolutions to customer concerns.
• Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising, presentation and display standards. Ensure the sales floor is customer ready.
• Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Accurately and efficiently process all register transactions.
• Adhere to all company policies, procedures and practices.
• Perform any other duties as directed by management.

Skills

Customer-centric

Strong communication

Team player

Education

High school diploma or equivalent

Job description

Duluth Trading Company seeks a Seasonal Retail Store Associate to deliver WOW! customer service and help keep the store running smoothly. You’ll develop brand knowledge, greet customers, assist with fitting rooms and register transactions, and help maintain presentation standards.

This role emphasizes teamwork, integrity, and proactive problem solving. You must be able to stand for long periods, lift up to 40 pounds, and work a flexible schedule in a fast-paced retail environment.