Seasonal Retail Associate - WOW Customer Service

Duluth Trading Company; Mount Horeb (WI); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Daily pay available

40% Employee Discount

401(k) Plan

Flexible Scheduling

Job summary

Duluth Trading Company in Mount Horeb, WI is seeking a Seasonal Retail Store Associate to deliver WOW! customer service and assist in daily store operations.

You will greet customers, explain products, handle transactions, restock merchandise, and keep the sales floor clean and inviting. The role emphasizes teamwork, reliability, and a positive attitude in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Retail experience preferred but not required.
• Customer-centric mindset and team player.
• Strong communication and listening skills.
• Authorized to work in the United States.

Responsibilities

• Develop familiarity with the Duluth brand and product knowledge to provide friendly service.
• Layer personalized service into greetings, fittings, and checkout.
• Communicate sales and promotions effectively.
• Assist in email capture and loyalty programs as applicable.
• Respond to customer concerns with positive resolutions.

Skills

Customer service

Cash handling

Sales

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Duluth Trading Company in Mount Horeb, WI is seeking a Seasonal Retail Store Associate to deliver WOW! customer service and assist in daily store operations.

You will greet customers, explain products, handle transactions, restock merchandise, and keep the sales floor clean and inviting. The role emphasizes teamwork, reliability, and a positive attitude in a fast-paced retail environment.