Seasonal Retail Associate — WOW Customer Service

Duluth Trading Company; Spokane Valley (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Job summary

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! service and help create memorable shopping experiences. You’ll develop strong product knowledge, greet customers, process transactions, and maintain store presentation with a teamwork-focused approach.

Ideal candidates are customer-centric, trustworthy, and capable of standing for long periods while assisting in stock, merchandising, and daily operations. Previous retail experience is preferred but not required.

Qualifications

• Customer centric mindset and excellent communication are essential.
• Ownership and integrity in daily store responsibilities.
• Ability to work as part of a collaborative team.
• Willingness to perform a range of duties as directed by management.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop familiarity with the Duluth brand and product knowledge to provide solution-oriented service.
• Layer personalized service into each interaction from greeting to fitting room to register.
• Communicate sales and promotions effectively.
• Support email capture and assist with customer orders over the phone.
• Provide positive resolutions to customer concerns.
• Handle register transactions accurately and efficiently.
• Receive, process and replenish merchandise; maintain floor presentation.
• Ensure cleanliness and readiness of sales floor, stockroom, and restrooms.
• Adhere to company policies and perform other duties as directed by management.

Skills

Customer centric

Excellent communicator

Team player

Ownership

Integrity

Education

High school diploma or equivalent

Job description

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! service and help create memorable shopping experiences. You’ll develop strong product knowledge, greet customers, process transactions, and maintain store presentation with a teamwork-focused approach.

Ideal candidates are customer-centric, trustworthy, and capable of standing for long periods while assisting in stock, merchandising, and daily operations. Previous retail experience is preferred but not required.