Seasonal Retail Associate: Service, Checkout & Stocking

Michaels Stores; Lisbon (OH); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Job summary

The Michaels Stores is hiring at its Lisbon, CT location for a store team member responsible for delivering friendly customer service and efficient checkout experiences. You will assist customers, promote rewards and private label credit options, participate in stocking, and support omni-channel processes in a fast-paced retail environment.

The role emphasizes courtesy, teamwork, and adherence to SOPs while maintaining well-merchandised, in-stock stores.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Experience with cash handling and rewards programs is a plus.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs and enrollments
• Educate customers on VOC surveys
• Assist with omni-channel processes including BOPIS and SFS
• Participate in truck unload, stocking, and planogram processes
• Maintain merchandise recovery and in-stock store standards
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Interact professionally with customers and coworkers

Skills

Customer service

Retail experience

Job description

The Michaels Stores is hiring at its Lisbon, CT location for a store team member responsible for delivering friendly customer service and efficient checkout experiences. You will assist customers, promote rewards and private label credit options, participate in stocking, and support omni-channel processes in a fast-paced retail environment.

The role emphasizes courtesy, teamwork, and adherence to SOPs while maintaining well-merchandised, in-stock stores.